We connect underserved communities to high quality care.

Pair Team helps vulnerable patients overcome barriers to medical, mental health, and social services by connecting them to local care teams. We meet patients where they are—in shelters, hospitals, or the community—to ensure they get the right support at no cost.
Our Partners
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How it Works
Our Care Team provides whole-person care as a free service to our patients.
Our in-house medical and care teams bridge the gaps in care by coordinating medical and social services across our trusted partner network. We ensure patients receive seamless, high-quality support—from doctor’s visits to housing, food, and transportation—at no cost to them, their care providers, or hospital partners.
Our Network
We partner with local community organizations to support vulnerable members.
Pair Team forms a committed network of partners in all shapes and sizes, offering technical assistance, training, and sustainable revenue to improve outcomes and wellbeing for our community.
Independent PCPs
Large providers and FQHCs
EDs, Hospitals, and Health Systems
IPAs and MSOs
Counties and Municipalities
Shelters and Residential Facilities
Case Managers and Probation
Food Pantries and Drop-In Centers
Transportation Providers
Other Social Support Services

Our Outcomes

Our proven care model is built on best practices from leading care organizations, driving real outcomes for underserved communities. Through our Community Health Platform, we are expanding nationally—scaling high-quality, whole-person care to those who need it most.
100k+
lives under management
58%
reduction in
emergency room visits
85%
of Pair Team patients re-established with primary care (who were previously unengaged)

For Hospitals

Provide care beyond the hospital for your most vulnerable patients.

We offer post-discharge support, care coordination, and behavioral health resources for your most complex patients. This is all funded by the Enhanced Care Management (ECM) benefit of Medi-Cal, meaning there’s no cost to your hospital.

We help reduce avoidable readmissions, improve quality scores for high-risk patients, and lighten the workload for your hospital staff, ensuring a smoother transition of care and better long-term outcomes.

For Community Based Organizations

Partner with us to meet your client’s medical and social needs.

Pair Team provides free, wraparound care for your clients, including a dedicated Care Manager, virtual urgent care, grocery delivery, and housing support. We partner with CBOs to enhance—not duplicate—existing services, ensuring clients get the care they need. Through our program, we've provided over $500,000 back to CBOs, recognizing and supporting the vital work you already do.

For Health Plans

Improve Patient Outcomes and Reduce Emergency Department Utilization

Pair Team is a dedicated in-house medical group that helps hospitals support high-risk patients post-discharge. We specialize in Enhanced Care Management (ECM) and care coordination, ensuring patients receive the medical and social support they need—at no cost to the hospital or patient.

For Justice Involved

A New Start Begins with Whole Person Care

Pair Team leverages CalAIM programs to provide comprehensive, community-based support for youth and adults transitioning from incarceration back into the community. Our mission is to connect underserved populations with high-quality care, addressing both medical and social determinants of health.

Pair Team in the News
January 16, 2025

Pair Team Transitions to Public Benefit Corporation to Expand Its Community Care Hub and High Needs Care Model

PR Newswire
January 29, 2025

Pair Team: A Business Model that Closes Care Gaps for People Experiencing Homelessness

California Health Care Foundation
August 17, 2023

For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most

Forbes
For media inquires, please contact press@pairteam.com
Our philosophy of care

Built on Trust

We believe that the foundation of effective healthcare lies in building and nurturing trust. Our patients can always count on us to be transparent, genuine, and compassionate in every interaction, ensuring they feel heard, valued, and respected.

Whole-Person Care

Beyond addressing specific health concerns, we focus on the entire well-being of our patients. Recognizing that physical, mental, emotional, and social factors are interconnected, our holistic approach ensures that every facet of a patient's health is given attention.

Community Collaboration

Healthcare isn't a one-size-fits-all solution. That's why we co-design our partnerships with community organizations to better engage patients in their care plans. By tapping into local insights and listening, we ensure that care is tailored, relevant, and truly effective.
Improving outcomes and changing lives.

I prayed for people to keep me accountable. Mental health, physical health, all have been improving. I’m winning as a person, I learned how to cope and find routine that fits. I didn’t have a job when I started this, now I have a job. You’re one of the people who [helped me]. This changed my life for the better.

With the help from you and your team, I was able to regain: my smile, my personality, and my self confidence.

You have built up my self esteem and cared about me. I am totally grateful as you have helped so much. You guys are my guardian angels. It is hard for me to ask for help.

Doing everything alone, working, providing for my daughter is really hard. I want and know I need a checkup, etc. I want to do everything but I just need that push. Nice to know someone's working with me to get through it all.

Before, I felt like I was screaming and no one was hearing me. God brought you into my life.

I'm so very thankful for you and I’m glad your team is here to help people like us navigate the system. I’ve worked in agriculture for 20 years and it has destroyed my body. In the five clinics I’ve gone to since I’ve been here, no one has taken the time to explain the disability system so I can focus on healing.