Care team
Meet patients where they are: at home, in shelters, by phone. Our community health workers, care managers, nurses, NPs, and behavioral health clinicians are the heart of the model.
Whole care for whole lives starts with the people building it.
We pair care teams, community partners, and AI to deliver whole-person care to people the healthcare system has left behind. Come do the most meaningful work of your career.
Why this work matters
Healthcare is fragmented. Social needs get overlooked. Patients are left to navigate disconnected systems alone. Pair Team exists to change that, with whole care for whole lives.
In a peer-reviewed study (opens in a new tab) in the Journal of General Internal Medicine, patients in our care had 52% fewer ER visits and 26% fewer hospitalizations.
“Meaningful change happens when talented people come together around a shared purpose. At Pair Team, we're building a future where healthcare is more connected, compassionate, and accessible for everyone.”
Find your path
HQ
Work on hard problems with real stakes: safety-critical AI, voice and LLM systems in production, and complex data and orchestration across healthcare and public benefits.
See HQ rolesHow we work
Remote first
Our teammates work from many different places, and flexibility isn't an exception we make. It's built into how we operate, so you can do your best work from wherever you do it best.
A strong Slack culture
Slack is where we collaborate day to day, and it's also where we get to know each other. Teammates in different locations connect there through fun, informal moments that make a distributed team feel close.
Lead with integrity
We keep our commitments and take responsibility for our actions. We choose authenticity over perfection.
Embrace challenges
We leave our egos at the door and step into discomfort. We help each other learn, with candor and kindness.
Break through walls
We go the extra mile for patients, partners, and each other, and we run toward hard things.
Act beyond yourself
We build each other up, respect boundaries, seek first to understand, and assume positive intent.
Care comes first
We hold ourselves to the highest standards for our patients, and take care of ourselves so we can care for others.
Benefits
- Remote first
- Work from where you do your best work. Pair Team is remote first, so flexibility is simply how we operate, and we add $100 a month toward your home setup.
- Health coverage with options
- Four medical plans to choose from, including two that cost you nothing for employee-only coverage, plus dental and vision for you and your family. Benefits start the first of the month after you join.
- Time for new parents
- 12 weeks of paid leave for all new parents after one year with Pair Team, whether you are growing your family through birth, adoption, or foster care.
- Your financial future
- Contribute to a 401(k) through Fidelity starting on day one, with Pre-Tax and Roth options. Add an HSA, where Pair Team chips in $50 a month on the HDHP plan, or an FSA to cover health and dependent care costs with pre-tax dollars.
- Covered if life happens
- Pair Team pays the full cost of life, AD&D, and short and long term disability coverage for every employee. Accident, critical illness, and hospital indemnity coverage are available if you want to add more.
- Support when you need it
- Wellthy pairs you with a dedicated Care Coordinator for anyone in your life who needs care, plus 8 days of subsidized backup care.
In the news
TechCrunch
Medicare's new payment model is built for AI, and most of the tech world has no idea
How Pair Team and Flora fit into CMS's new ACCESS model.
Read on TechCrunch (opens in a new tab)“We've been building toward this for five-plus years now.”
- California Health Care FoundationPair Team: A business model that closes care gaps for people experiencing homelessnessNeil Batlivala on bringing care to shelters, pantries, and community partners.(opens in a new tab)
- JMIR Pediatrics and ParentingResearchAn innovative approach to Enhanced Care Management for high-need pediatric Medicaid membersPeer-reviewed study of our care model for children and adolescents.(opens in a new tab)
- Journal of General Internal MedicineResearchA novel intervention for Medicaid beneficiaries with complex needsPeer-reviewed study: 52% fewer ER visits and 26% fewer hospitalizations.(opens in a new tab)
- Healthcare BrewPair Team CEO talks connecting nonprofits to healthcare servicesHow we partner with nonprofits to bring care to the community.(opens in a new tab)
- TechCrunch FoundPodcastBuilding for Medicaid's regulatory moment with Neil BatlivalaBuilding a mission-driven health tech company in Medicaid.(opens in a new tab)
- AxiosPair Team collects $9M for Medicaid-based careOur Series A, led by Next Ventures.(opens in a new tab)
Milestones
Founded by Neil Batlivala and Cassie Choi, RN (Y Combinator S19)
Series A to expand whole-person care across California
Became a Public Benefit Corporation
First peer-reviewed study published in JGIM
Acquired Town Square to deepen community partner networks
Accepted into CMS's ACCESS Model to bring AI-enabled care to Medicare
Open roles
1 open role
Recruiting notices
Recruiting fraud notice
Our talent team only contacts candidates from @pairteam.com email addresses, and we never ask for payment or banking details during recruiting. If you're unsure whether a message is from us, email careers@pairteam.com.
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Need an accommodation to apply? Email careers@pairteam.com.